Kelsey Blake

United Airlines
Senior Strategy Analyst


University of Michigan, BSE Industrial and Operations Engineering, 2015


During undergrad, I interned at four different organizations in a variety of different roles. I found that I liked process improvement and helping people to solve the problems they faced in their everyday work. After graduation, I joined United Airlines’ Industrial Engineering consulting team and worked there for a few years before transitioning into a strategy role. The operational knowledge I gained in my first full-time role helps me better understand the needs of United’s employees and customers going forward.

Reflection on Time Spent at U-M
I came to Michigan interested in majoring in Computer Science, but quickly learned that I was not interested in the most theoretical parts of the EECS curriculum. Once I learned what IOE was, I realized that the field was a good fit for my problem solving mindset and varied interests.

Favorite Classes: Human Error and Complex System Failures (IOE 434) and Optimization Methods in Healthcare (IOE 410).

Favorite Student Org: the engineering sorority, Phi Sigma Rho.

I loved football Saturdays. Go Blue!