Seth Bonder Collegiate Professor

Location

2863 IOE

Primary Website

https://benjaafar.com/

Biography

Saif Benjaafar is the Seth Bonder Collegiate Professor and Professor of Industrial and Operations Engineering. Prior to joining the University of Michigan, he was McKnight Presidential Endowed Professor and Distinguished McKnight University Professor at the University of Minnesota where he also served as Head of the Department of Industrial and Systems Engineering and as Director of the University of Minnesota Initiative on the Sharing Economy. He is a founding member of the Singapore University of Technology and Design where he served as a Head of Pillar (at the rank of Dean). He has broad research interests in operation management (supply chains, service systems, and markets) and other applications of optimization, stochastic modeling, and game theory. His current research focus is on sustainable operations and innovative business models, including sharing economy, on-demand services, and online marketplaces. He is a board member of Hourcar, a social car sharing organization. He is a Fellow of INFORMS and IISE and is the current Editor in Chief of the INFORMS journal Service Science.

Research Interests

• Business Operations And Analytics
• Energy And Sustainability
• Mobility And Transportation Networks
• Optimization
• Stochastic Systems

Publications

• Benjaafar, S. and X. Xiaobing, “Pricing in On-Demand (and One-Way)
  Vehicle Sharing Systems,” forthcoming in Operations Research, 2023.
• Benjaafar, S., D. Chen, R. Wang and Z. Yan, “Appointment Scheduling
  under a Service Level Constraint,” Manufacturing and Service
  Operations Management, 25, 70-87, 2023.
• Benjaafar, S., X. Li and X. Li, “Inventory Repositioning in
  On-Demand Rental Networks,” Management Science, 68, 7861–7878, 2022.
• Benjaafar, S., S. Wu, H. Liu and E. Gunnarson, “Dimensioning
  On-Demand Vehicle Systems,” Management Science, 68, 1218-1232, 2022.
• Benjaafar, S., H. Bernhard, C. Courcoubetis, and M. Kanakis,
  “Drivers, Riders, and Service Providers: The Impact of the Sharing
  Economy on Mobility,” Management Science, 68, 123-142, 2022.
• Benjaafar, S., J. Ding, G. Kong, and T. Taylor, ” Labor Welfare in
  On-Demand Service Platforms,” Manufacturing and Service Operations
  Management, 24, 110-124, 2022.
• Yu, Y., S. Benjaafar, and H. Liu, “Price-Directed Cost Sharing and
  Demand Allocation among Service Providers with Multiple Demand Sources
  and Multiple Facilities,” Manufacturing and Service Operations
  Management, 24, 647-663, 2022.
• Jouini, O., S. Benjaafar, B. Liu, and B. Legros “Queueing Systems
  with Appointment-Driven Arrivals, Non-Punctual Customers and
  No-Shows,” Queueing Systems, 101, 1-56, 2022.
• Benjaafar, S. and M. Hu, “Introduction to the Special Issue on
  Sharing Economy and Innovative Marketplaces,” Manufacturing and
  Service Operations Management, 23, 549-552, 2021.
• Benjaafar, S. and H. Ming, “Operations Management in the Age of the
  Sharing Economy: What is Old and What is New,” Manufacturing and
  Service Operations Management, 22, 93-101, 2020 (Invited Paper for
  MSOM 20th Anniversary Special Issue, ISI Highly Cited Paper).
• Benjaafar, S., G. Kong and C. Courcoubetis, “Peer-to-Peer Product
  Sharing: Implications for Ownership, Usage and Social Welfare in the
  Sharing Economy,” Management Science, 65, 477–493, 2019 (2022
  Management Science Best Paper Award in OM, 2021 MSOM Service
  Management SIG Best Paper Award, ISI Highly Cited Paper).

Awards

• Presidential McKnight Endowed Professor, University of Minnesota
• Fellow of the Institute for Operations Research and Management
  Science (INFORMS)
• McKnight Distinguished University Professor Award, University of Minnesota
• The George Taylor/IT Alumni Society Distinguished Teaching Award,
  University of Minnesota
• Bill & Melinda Gates Foundation Grand Challenges Award
• INFORMS Distinguished Service Award
• Management Science Best Paper Award in OM (awarded for the best OM
  paper published in the journal Management science in the previous
  three years)
• MSOM Service Management SIG Best Paper Award (awarded by the MSOM
  Society for the best paper published on service management in the
  previous three years)